Solutions · Model Evaluation

Know Exactly Where
Your Model Stands

Independent, human-powered evaluation that goes beyond automated metrics — exposing real failure modes before your model hits production.

Comprehensive Model Evaluation Services

Automated benchmarks tell you what a model scores. We tell you why it fails — and what to do about it.

Human Preference Evaluation

Side-by-side and Best-of-N comparisons rated by trained human evaluators — the gold standard for LLM alignment, summarisation, and dialogue quality.

Failure Mode Analysis

Systematic red-teaming and adversarial probing to surface hallucinations, refusals, prompt injections, and edge-case regressions before they reach users.

Fairness & Bias Auditing

Evaluation across demographic slices, linguistic varieties, and protected attributes — with actionable reports aligned to EU AI Act and NIST RMF standards.

Benchmark Construction

Custom holdout sets and leakage-free evaluation suites designed around your specific domain, task taxonomy, and quality bar.

Safety & Guardrail Testing

Structured testing of content filters, PII detectors, and instruction-following constraints against curated adversarial prompt libraries.

Regression Tracking

Versioned evaluation runs with delta reporting so every model checkpoint is objectively compared against your production baseline.

What We Measure

Accuracy
Task-level correctness vs. ground truth
Coherence
Logical flow and internal consistency of outputs
Human Preference
Relative quality rated by domain experts
Hallucination Rate
Frequency of unsupported or fabricated claims
Safety
Resistance to jailbreaks and harmful outputs
Robustness
Consistency under paraphrasing and noise
Language Coverage
Performance parity across target locales
Latency / Cost
Throughput and token-efficiency benchmarks

Our Evaluation Workflow

Structured, reproducible evaluations with clear deliverables at every stage.

1

Define Scope

We work with you to define the evaluation task, quality rubrics, annotator profile, and pass/fail criteria before any evaluation begins.

2

Benchmark Design

Construction of leakage-free test sets spanning typical, difficult, and adversarial inputs — representative of your production distribution.

3

Expert Evaluation

Domain-qualified annotators assess outputs using structured rubrics with calibration sessions and inter-annotator agreement monitoring throughout.

4

Analysis & Reporting

Slice-level breakdowns, confusion analysis, and failure taxonomy delivered in an executive summary plus raw data export.

5

Iterate & Track

Re-evaluate on the same benchmark after each training cycle to objectively track progress and catch regressions.

Who This Is For

LLM & Foundation Model Teams

RLHF preference data, instruction-following audits, and safety red-teaming for pre-training and fine-tuning runs.

Computer Vision Products

Detection, segmentation, and classification accuracy audits across lighting conditions, occlusion, and geographic diversity.

Healthcare AI

Clinical NLP and medical imaging evaluation with HIPAA-aware workflows and regulatory documentation support.

Autonomous Systems

Sensor fusion model evaluation across edge cases — night driving, adverse weather, rare pedestrian scenarios.

Need an independent evaluation of your model?

Share your model, task, and quality bar — we'll design a human evaluation plan and deliver results within your timeline.